Privacy Policy

This Privacy Policy describes how Coffee Dove, operated by Hefei Kajiu Information Technology Co., Ltd. (hereinafter referred to as Coffee Dove, we, us, or our), collects, uses, and shares your personal information when you visit or interact with our website at www.coffeedove.mom (the Site) or use our services.

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Company or organization name
• Messages, inquiries, or feedback you submit through our contact forms
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date and time of visits
• Device identifiers

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries, questions, and requests
• To communicate with you about our services, updates, and promotions
• To analyze usage patterns and improve the functionality of our Site
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site and delivering our services, subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information with your explicit consent for purposes not described in this policy.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access and obtain a copy of your personal data
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to restrict or object to the processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including China, where our offices are located. These countries may have data protection laws that differ from those in your jurisdiction. By using our Site, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Coffee Dove
Hefei Kajiu Information Technology Co., Ltd.
Room 706, Baowen International
No. 1 Zhanxi Road, Yaohai District
Hefei, 230000, China

Email: contact@coffeedove.mom
Phone: +86 181 0012 3655
Website: www.coffeedove.mom